PRIVACY POLICY

Effective Date: 5/31/2024

At Aloha Rays, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

  • Personal Information: Name, email address, mailing address, phone number, and payment information.
  • Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent on the site.

2. How We Use Your Information

  • Order Processing: To process and fulfill your orders, including shipping and handling.
  • Communication: To send you order confirmations, shipping notifications, and customer service responses.
  • Marketing: To send you promotional offers, newsletters, and updates if you opt-in to receive them.
  • Website Improvement: To analyze and improve our website’s functionality and user experience.

3. Information Sharing

  • Service Providers: We may share your information with third-party service providers who assist with order processing, shipping, payment processing, and marketing. These providers are contractually obligated to keep your information confidential.
  • Legal Requirements: We may disclose your information if required by law or to protect our rights.

4. Cookies and Tracking Technologies

  • Cookies: We use cookies to enhance your shopping experience, remember your preferences, and track website usage. You can manage your cookie preferences through your browser settings.
  • Third-Party Analytics: We use third-party services like Google Analytics to collect and analyze usage data.

5. Data Security

  • Protection Measures: We implement security measures to protect your personal information, including encryption and secure servers. However, no method of transmission over the Internet or electronic storage is completely secure.
  • Payment Information: All payment transactions are processed through secure gateways and are not stored on our servers.

6. Your Rights

  • Access and Update: You can access and update your personal information by logging into your account on our website.
  • Opt-Out: You can opt-out of receiving marketing emails by following the unsubscribe link in our emails or contacting us directly.
  • Delete: You can request the deletion of your personal information by contacting our customer service team.

7. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received such information, we will delete it from our records.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Thank you for trusting Aloha Rays with your personal information. We are committed to protecting your privacy and providing you with a secure shopping experience.